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Do not buy from TTNPP!

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bayttplayer View Drop Down
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    Posted: 08/20/2012 at 2:07pm

I got 3 fake Neo H3 (Top sheet and sponge separate) from them last month, sent them e-mail with picture many times haven’t got any reply yet. I did order many time with them before and this’s the first time have issue. Just want to share my experience with you. From now on I won’t deal with them anymore.

.................

Pic added.
This's not a QC issue, is fake.

I'm saying this, by what?

1. the picture might not that good to tell, but if you see the rubber you can telll is using different materil that the real one. Sponge and top sheet not elastic like the real one, when use scissors to cut it small nugget come out.

2. top sheet covering plastics liner the real H3 is very thin and will be roll up after pull it off, the fake one very thick, it stay flat after take it out.

3. edge not even, the top sheet about 2-3mm lager than sponge.

I'm send out this post, basically give you guys a signal, don't surprise if you get something fake from them.

I'd order over $1000 from them, maybe close to $1500. this is the first time I reciece something like that. I understand they might not sell fake produce in purpose, but shouldn't they reply your complaint?




Edited by bayttplayer - 08/20/2012 at 9:53pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tsanyc Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 2:21pm
wow, so sorry to hear that.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GeneralSpecific Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 2:24pm
They are probably not fake, just a bad batch. it seems that TTNPP sometimes get rubbers made in China that have failed quality control. If you were to buy rubbers that are made in Europe or Japan, there should be no problems. I've also heard reports that Tibhar Grip-S, despite being from a European company, can also be of lower quality since it is a rebranding of Haifu Blue Whale and is made in China. Rubbers from Donic, Yasaka, Andro, Butterfly, Xiom, and some of the German made Palio rubbers (like Blitz and Thor's) should be completely fine. All of the other Chinese rubbers they offer can either be hit or miss from what I hear.

When it comes to communication, they are infamously poor at it. Especially when resolving issues such as this. They have many methods to be reached by but it seems skype has worked the best from what I've heard. The username is ohgnow

Good luck friend
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bayttplayer Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 2:37pm

I'm sure is fake you can tell the material is different, even the covering liner is much thick than the real one.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote GeneralSpecific Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 2:54pm
hmm strange, but what I said about buying european and japanese made rubbers still stands.

Edited by GeneralSpecific - 08/20/2012 at 2:55pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote aythsu Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 2:57pm
Have you tried checking the serial number on the DHS website? That's the best way to ensure whether it is real or fake.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mhnh007 Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 3:54pm
Please post pics that you sent to ttnpp, so we can see the problem of the rubbers clearly.  Thanks,
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:05pm
Please show the pictures of the separations of the rubber and also the package.
Thanks!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote icontek Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:10pm
Originally posted by mhnh007 mhnh007 wrote:

Please post pics that you sent to ttnpp, so we can see the problem of the rubbers clearly.  Thanks,
 
 
some good feedback in this thread.
 
including the serial #'s (all 20+ Hurricanes and TG3's I have purchased from TTNPP have passed the serial number test - and that's a better track record than several other well known vendors).
 
I have had some quality variation in TG3's/H3's, but usually when purchasing a Provincial or Blue Sponge version. And often, it was my own fault (overtune/bad glue job).
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bayttplayer Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:19pm
I have the pictures at home's computer, didn't keep the rubber and package. Will post the picture later.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tsanyc Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:25pm
Originally posted by bayttplayer bayttplayer wrote:

I have the pictures at home's computer, didn't keep the rubber and package. Will post the picture later.
not sure why the fake DHS Rubbers, since they are so cheap already...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nagatito Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:32pm
cheaper to make and easier to make them because the low QC of the brand compared to BTY tibhar joola...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:37pm
Originally posted by bayttplayer

I have the pictures at home's computer, didn't keep the rubber and package. Will post the picture later.
not sure why the fake DHS Rubbers, since they are so cheap already...   
******************************************************************
 
 
 
Also, TTnPP they want to do business with the world. I have spent couple of hundred dollars with them and so far satisfied.

Edited by gweipwu - 08/20/2012 at 4:42pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote icontek Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:41pm
Originally posted by tsanyc tsanyc wrote:

Originally posted by bayttplayer bayttplayer wrote:

I have the pictures at home's computer, didn't keep the rubber and package. Will post the picture later.
not sure why the fake DHS Rubbers, since they are so cheap already...


DHS fakes are popular to manufacture because for $2 in raw materials, you can make a product that will sell for $20.

It's not like counterfeit ters carry the marketing and advertising costs that DHS does. And because it is DHS branded, it will sell.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:47pm
Originally posted by icontek icontek wrote:

Originally posted by tsanyc tsanyc wrote:

Originally posted by bayttplayer bayttplayer wrote:

I have the pictures at home's computer, didn't keep the rubber and package. Will post the picture later.
not sure why the fake DHS Rubbers, since they are so cheap already...


DHS fakes are popular to manufacture because for $2 in raw materials, you can make a product that will sell for $20.

It's not like counterfeit ters carry the marketing and advertising costs that DHS does. And because it is DHS branded, it will sell.
 
Fake DHS products are possible. But I don't think TTnPP want deliberately to sell them. Taobao is possible,...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 4:49pm
Originally posted by bayttplayer bayttplayer wrote:

I got 3 fake Neo H3 (Top sheet and sponge separate) from them last month, sent them e-mail with picture many times haven’t got any reply yet. I did order many time with them before and this’s the first time have issue. Just want to share my experience with you. From now on I won’t deal with them anymore.


 
I am sorry to hear your loss and wish this will be resolved soon. If you need my help (Chinese translation) please feel free to let me know.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bayttplayer Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 5:37pm
Originally posted by gweipwu gweipwu wrote:

Originally posted by bayttplayer bayttplayer wrote:

I got 3 fake Neo H3 (Top sheet and sponge separate) from them last month, sent them e-mail with picture many times haven’t got any reply yet. I did order many time with them before and this’s the first time have issue. Just want to share my experience with you. From now on I won’t deal with them anymore.


 
I am sorry to hear your loss and wish this will be resolved soon. If you need my help (Chinese translation) please feel free to let me know.


thanks for your offer! I can type chinese too, but no use if they don't reply...
They always reply your message when you order, but not problem...
As what I mention in first post, I did order many time and turst them until last month...

I'm sure the product I got from them are fake.....Angry
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bayttplayer Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 5:48pm
Originally posted by gweipwu gweipwu wrote:

Originally posted by bayttplayer

I have the pictures at home's computer, didn't keep the rubber and package. Will post the picture later.
not sure why the fake DHS Rubbers, since they are so cheap already...   
******************************************************************
 
 
 
Also, TTnPP they want to do business with the world. I have spent couple of hundred dollars with them and so far satisfied.


I might say the the same one month ago. I did order over one thousand from them and satisfied before. I used over 100 H3, I know what is fake..
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 6:05pm
Originally posted by bayttplayer bayttplayer wrote:

Originally posted by gweipwu gweipwu wrote:

Originally posted by bayttplayer

I have the pictures at home's computer, didn't keep the rubber and package. Will post the picture later.
not sure why the fake DHS Rubbers, since they are so cheap already...   
******************************************************************
 
 
 
Also, TTnPP they want to do business with the world. I have spent couple of hundred dollars with them and so far satisfied.


I might say the the same one month ago. I did order over one thousand from them and satisfied before. I used over 100 H3, I know what is fake..
 
1. From the packaging? Usually the print is rough and lower quality.
2. From the rubber? Also, it is looks and feels different? That's why I ask for the pics.
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Benigma Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 7:24pm
I did ask the owner of ttnpp on skype about quality control and he told me that he gets Dhs rubbers "directly from the DHS Hong Kong supplier".

He has hundreds of DHS rubbers in stock so thats why theres 15% off all the neo rubbers, so I'm wondering: if the rubbers are left unused for too long, would they have different playing characteristics?  
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cls2222 Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 7:28pm
I bought from TTNPP many times (probably $1000 over the 16 months) and never had a problem. The provincial DHS 3 Hurricane Neo I got was legit as well.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/20/2012 at 7:51pm
Originally posted by cls2222 cls2222 wrote:

I bought from TTNPP many times (probably $1000 over the 16 months) and never had a problem. The provincial DHS 3 Hurricane Neo I got was legit as well.
 
Wow, you beat me five times! lol
 
I bought the 28USD provincial H3 and it is fine. So I ordered a 38USD neo provincial DHS 3 Hurricane last week. I wish it is better than the non neo version since I spent 10USD more.
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 2:08pm
Thanks for the picture and appreciate you sharing your experience with us!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote liulin04 Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 2:16pm
wow, that looks pretty bad, it's pointless to return the rubbers.  Just file a complaint with paypal and get your money back
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Post Options Post Options   Thanks (0) Thanks(0)   Quote icontek Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 2:21pm
From what you describe, those sound fake.

Perhaps TTNPP needs to lean on his DHS supplier in Hong Kong.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 3:21pm
Bayttplayer: please keep us updated when you work with TTNPP on resolving this issue. If you want our support (such as 联名, etc.)please feel free let us know.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TTFrenzy Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 3:38pm
Originally posted by bayttplayer bayttplayer wrote:

Originally posted by gweipwu gweipwu wrote:

Originally posted by bayttplayer bayttplayer wrote:

I got 3 fake Neo H3 (Top sheet and sponge separate) from them last month, sent them e-mail with picture many times haven’t got any reply yet. I did order many time with them before and this’s the first time have issue. Just want to share my experience with you. From now on I won’t deal with them anymore.


 
I am sorry to hear your loss and wish this will be resolved soon. If you need my help (Chinese translation) please feel free to let me know.


thanks for your offer! I can type chinese too, but no use if they don't reply...
They always reply your message when you order, but not problem...
As what I mention in first post, I did order many time and turst them until last month...

I'm sure the product I got from them are fake.....Angry

dude check the serial numbers on the silver badge on the bottom right corner of the rubber , to the dhs website . everything i bought from ttnpp was legitimate and checked
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ZApenholder Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 4:12pm
have you had the chance to check your S/N yet?
agree that customer service for some 1 man stores or alot of these smaller etailers are shocking, hope you get reply soon
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slowman Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 10:28pm

First post here Tongue but I have bought blades/rubbers/others from TTNPP many times, no problem at all. Although most of the time I didn't order DHS products. I'm here just to say that since you are having a hard time contacting them, you can write a review of the product on their website to warn other people and hope TTNPP owner can see it and double check his stuffs better.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote gweipwu Quote  Post ReplyReply Direct Link To This Post Posted: 08/21/2012 at 11:28pm
Welcome Slowman!
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My feedback link:
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