Megaspin.net vs Presports.com vs Dandoy-Sports

Sorry, double post.


Edited by Ray - 06/23/2016 at 5:13pm

on dandoy  they said "general comments:discounts aren't applied on special offers "

this means that 3=4 doenot apply on the general discounts?

did tt11 do the same as regard special offers?

We are planning to introduce Buy 3 Get 4 offers soon!  [/QUOTE wrote: Great! It will be even better if you could make the offer more attractive. E.g. let us choose fro

I would like to buy rubbers from Dandoy "Buy 3 Get 4" . Does Dandoy ships 4 pieces rubbers with box or just wrap it with bubble foam + postal paper? I had bad experienced with rubbers courier service, heavier parcels were placed on top of these 4 pieces rubbers wrapped by bubble paper, and end up damaging 4 pieces rubbers. This is always happen if you buy rubber from TTNPP.com. 

Edited by cherng - 07/04/2016 at 8:47am

Hi Everyone, do you know what is the best place to buy Mizuno shoes and need to ship to Canada? 

Baal wrote: Don't trust Tenergy rubbers that are very much below the Butterfly market price.  The company is very cautious about who they allow to sell their products and so if the price you see is much off the standard (anything more than a few dollars) it is usually fake.

T.A. wrote: A month ago, I purchased some rubbers from Dandoy and they shipped to wrong place. I asked them send me a replacement or refund. I did call U.S. Postal Service also and U.S.P.S. said that sender must contact the U.S.P.S. to change the destination address. I told Dandoy that you have to contact the u.s.p.s. or send me a replacement or if you cannot solve the problem, just refund. Since I mentioned I want refund, they just stopped contacting me and ignoring my calls.

How did you ascertain that your package was shipped to the wrong place?  The USPS tracking site doesn't give that level of detail.  If the shipping address is correct and you didn't receive the package, it is possible your package was stolen.

USPS will only deliver to the address on the label.  Assuming the address was correct but misdelivered, a complaint to the USPS will usually get it redelivered to the correct address.  You have to give them the tracking number and they will usually retrieve and redeliver the package within a couple days.

On the other hand, if the shipping address on the label was incorrect but the correct address is on the invoice or the package was indeed stolen, then Dandoy should reship or refund.  They should have insurance to cover such events.

However, if the shipping address on the label does match the address on the invoice, then I can understand why Dandoy is ignoring you.

That you asked the USPS to change the destination address is fishy and makes me think shenanigans are at play.

T.A. wrote: Good company doesn't always mean having a better deal but also better customer service. You can tell which company is good when some problems come up. I'd like to share my recent experience. well,,, just let me tell my conclusion first. DON'T trust Dandoy Sports. Their customer service is BAD. As I mentioned above, when some problem shows up we can see which company is good or bad. A month ago, I purchased some rubbers from Dandoy and they shipped to wrong place. I asked them send me a replacement or refund. I did call U.S. Postal Service also and U.S.P.S. said that sender must contact the U.S.P.S. to change the destination address. I told Dandoy that you have to contact the u.s.p.s. or send me a replacement or if you cannot solve the problem, just refund. Since I mentioned I want refund, they just stopped contacting me and ignoring my calls. You know, as long as you get what you want, most of us think they are good companies..... but the truth reveals when you got problem. I did have same problems with other companies like Megaspin or TT11, their service is good because they just sent me a replacement or refund. Again, avoid Dandoy if you want to have a decent service when your items go wrong.

Actually most Americans write it USPS, not u.s.p.s.  But of course there are a lot of non-native English speakers living in the US and I think TA is clearly not a native writer of English.  That is not what makes it seem fishy to me.

I should point out that there was once a time when there were quite a few complaints about Dandoy customer service, in particular that they would charge a credit card immediately for an order of an item out of stock and would then be slow in delivery, and also their communications were bad.  This was around 2007-2009 or thereabouts.

BUT, the majority of recent reports are that they have been very much better for several years now as they upgraded their website.  Their prices are very good and they do a lot of business with MyTT members and if there was any systematic problem NOW, we would hear about it frequently.

People should not react too much to a single bad report about any TT vendor because some people really do have unrealistic expectations (or seem to have more problems than anyone else on the planet). 

Two vendors that are pretty much beyond reproach are megaspin and (especially) TT11.  And yet, I have seen an occasional isolated complaint about TT11 -- a company that always goes out of their way to accommodate customers!! 

 

Tabletennisonly.com, Paddle Palace, Zero Pong and colestt are also very good vendors.  There are probably many others.

I like paddlepalace's selection of blades.