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Tabletennis11 introduce DHL shipping! |
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tabletennis11
Super Member Joined: 06/26/2012 Location: Estonia Status: Offline Points: 495 |
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Posted: 07/20/2015 at 10:23am |
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As you all know we work hard to keep our customers as happy as possible. We have found that shipping has been a more prominent problem of any issues raised by customers. To combat any potential future issues we have introduced DHL international shipping as an option for your orders! :)
http://blog.tabletennis11.com/dhl-express-worldwide-shipping Edited by tabletennis11 - 07/20/2015 at 10:23am |
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NextLevel
Forum Moderator Joined: 12/15/2011 Location: Somewhere Good Status: Offline Points: 14845 |
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I used it on my last order last week - supposed to arrive today. Good job!
Edited by NextLevel - 07/20/2015 at 10:49am |
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I like putting heavy topspin on the ball...
Cybershape Carbon FH/BH: H3P 41D. Lumberjack TT, not for lovers of beautiful strokes. No time to train... |
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rocketman222
Gold Member Joined: 01/06/2007 Location: Walnut Creek,CA Status: Offline Points: 1152 |
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Thats a really good option for people who can't wait for 2 weeks to get their hands on their new equipment.
However for me the whole point of shopping at tt11 was the low prices with free shipping(i try to batch my orders to meet the 70eur min), but nonetheless a good option.
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powerhouse
Super Member Joined: 08/18/2008 Location: Canada Status: Offline Points: 156 |
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Yes great option indeed if you want a faster delivery, but unfortunately using DHL meaning have to wait all day waiting at home for delivery and also paying customs, not to mention DHL refuse to except cash as for payment must pay with credit card for custom fee's
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Blade: Butterfly Viscaria
FH: Dignics 09c BH: Dignics 05 |
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unstopabl3
Silver Member Joined: 06/16/2011 Status: Offline Points: 685 |
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Would you prefer going to the post office yourself then? How much custom do you usually pay for your TT products? |
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unstopabl3
Silver Member Joined: 06/16/2011 Status: Offline Points: 685 |
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Are you able to ship to Pakistan through DHL, as you guys recently cancelled two of my orders telling me you can't ship to Pakistan. |
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GeneralSpecific
Platinum Member Joined: 03/01/2010 Location: New York Status: Offline Points: 2811 |
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I just received my package from Estonia to New York in 6 days from when I ordered. I wasn't charged any additional fees. Thank you TableTennis11. |
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Blade - Xiom 36.5 ALX FL
Forehand - Xiom Omega V Asia 2.0mm Backhand - Victas Curl P5V with Der Materialspezialist Firestorm Soft/Outkill 1.8mm sponge |
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unstopabl3
Silver Member Joined: 06/16/2011 Status: Offline Points: 685 |
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Was it through Estonia Post, if so that's very fast and congrats :) How much was the order value? And how much custom were you charged? |
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NextLevel
Forum Moderator Joined: 12/15/2011 Location: Somewhere Good Status: Offline Points: 14845 |
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GS,
He is in Canada, the land of the Brave and Free. |
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I like putting heavy topspin on the ball...
Cybershape Carbon FH/BH: H3P 41D. Lumberjack TT, not for lovers of beautiful strokes. No time to train... |
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GeneralSpecific
Platinum Member Joined: 03/01/2010 Location: New York Status: Offline Points: 2811 |
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It was DHL. In the United States there doesn't seem to be any additional fees. I cannot speak for other countries. |
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Blade - Xiom 36.5 ALX FL
Forehand - Xiom Omega V Asia 2.0mm Backhand - Victas Curl P5V with Der Materialspezialist Firestorm Soft/Outkill 1.8mm sponge |
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powerhouse
Super Member Joined: 08/18/2008 Location: Canada Status: Offline Points: 156 |
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Yes I do as post office is just across the street, opens late and I can pick up anytime I want. I usually don't pay customs at all with Canada post only with DHL courier |
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Blade: Butterfly Viscaria
FH: Dignics 09c BH: Dignics 05 |
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TurboZ
Gold Member Joined: 05/31/2012 Status: Offline Points: 1298 |
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Does TT11 use slower Free Shipping now to make the DHL option looks more attractive? Usually I can get my shipment under 10 days but now it is 15 days and still waiting. I hope not.
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SmackDAT
Platinum Member Joined: 01/01/2012 Location: London Status: Offline Points: 2231 |
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I received my order within 5 days to the UK - quoted 5-7 days. Not sure about your area but they haven't intentionally slowed down orders, that's for sure.
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NextLevel
Forum Moderator Joined: 12/15/2011 Location: Somewhere Good Status: Offline Points: 14845 |
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Customs is what slows down orders and it varies when you use regular post - using DHL is a sure way to avoid that. So it is your choice.
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I like putting heavy topspin on the ball...
Cybershape Carbon FH/BH: H3P 41D. Lumberjack TT, not for lovers of beautiful strokes. No time to train... |
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unstopabl3
Silver Member Joined: 06/16/2011 Status: Offline Points: 685 |
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Wow although that's a bit strange but good to know you didn't get charged extra. How much was the order value? |
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unstopabl3
Silver Member Joined: 06/16/2011 Status: Offline Points: 685 |
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NL you've received your package from TT11? It was through DHL right? Did you have to pay any custom tax? May I ask what was the items total value? |
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NextLevel
Forum Moderator Joined: 12/15/2011 Location: Somewhere Good Status: Offline Points: 14845 |
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I like putting heavy topspin on the ball...
Cybershape Carbon FH/BH: H3P 41D. Lumberjack TT, not for lovers of beautiful strokes. No time to train... |
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unstopabl3
Silver Member Joined: 06/16/2011 Status: Offline Points: 685 |
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Did you ask TT11 to write lower value or mark it as gift by any chance? |
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42andbackpains
Silver Member Joined: 10/05/2014 Location: NYC Status: Offline Points: 623 |
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unstopabl3, many companies these days will not lower the value anymore due to fines that may incur for falsely stating the value of items to avoid customs taxes. Also depends on the carrier, i send something to Canada by USPS and most of the time it wont incur any custom taxes but if i send the same item by Fedex, most likely Fedex will collect custom taxes for Canada. Buyers just have to decide for themselves. |
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Mind is willing, but the back goes out too often :P
OSP Ultimate II 88 grams FH Dianchi D w/ Secret Sauce BH Butterfly T05 Red USATT rating keeps going down |
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piligrim
Premier Member Joined: 06/21/2011 Location: Canada Status: Offline Points: 5312 |
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I would prefer to pick up from post office than to find it outside on streen where DHL always leave it if nobody home |
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tabletennis11
Super Member Joined: 06/26/2012 Location: Estonia Status: Offline Points: 495 |
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We haven't changed our free shipping provider. We hope your parcel has arrived by now. :)
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Click Here to see TableTennis11 CEO Sergei Petrov's Introductory Interview - Tabletennis11.com
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tabletennis11
Super Member Joined: 06/26/2012 Location: Estonia Status: Offline Points: 495 |
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Yes, we can ship to Pakistan through DHL. Thanks for asking! :)
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Click Here to see TableTennis11 CEO Sergei Petrov's Introductory Interview - Tabletennis11.com
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unstopabl3
Silver Member Joined: 06/16/2011 Status: Offline Points: 685 |
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Well I've placed two orders both around $250 and your representative "Dmitry" cancelled both of my orders saying we are not shipping to Pakistan due to recent frauds and shipments being lost. I ordered around $350 worth of stuff last year through the same PayPal account and shipping address is also same, but he cancelled and refunded my both orders. If you want I can send you the cancelled order numbers, so you can look into it in detail? |
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TurboZ
Gold Member Joined: 05/31/2012 Status: Offline Points: 1298 |
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Thanks. Got it within 3 weeks. A bit longer than usual but still fine.
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rajd1234
Super Member Joined: 12/01/2014 Location: U.K. Status: Offline Points: 271 |
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Hi TT11,
You guys are saying with DHL shipping it will take 3-5 days to deliver. Do this considers the custom verification? |
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...Rajd...
My feedback url: http://mytabletennis.net/forum/forum_posts.asp?TID=72846&PN=1#893078 |
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the_theologian
Premier Member Joined: 01/11/2009 Location: U.S. Status: Offline Points: 3895 |
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I just received my order in 3 days. Wow!
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Appelgren Allplay ST / Vega Europe max
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tabletennis11
Super Member Joined: 06/26/2012 Location: Estonia Status: Offline Points: 495 |
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Customs clearance is not under our control. The rules are different for every country. It makes sense to contact DHL office in your country regarding this issue. |
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Click Here to see TableTennis11 CEO Sergei Petrov's Introductory Interview - Tabletennis11.com
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