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Super Master T288 4th Gen robot

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blahness View Drop Down
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    Posted: 01/21/2010 at 7:44pm
Has anyone tried buying this robot b4? I find its features quite compelling for its price... Any reviews?


http://cgi.ebay.com.au/Super-Master-T288-4th-Gen-Table-Tennis-Robot-Machine_W0QQitemZ370280029928QQcmdZViewItemQQptZTable_Tennis?hash=item563668dee8
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Imago View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Imago Quote  Post ReplyReply Direct Link To This Post Posted: 01/22/2010 at 4:47am
Only the color of the plastic parts has changed. This is not enough for a generation and price upgrade. You can get the robot for $200 less directly from the factory.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 01/22/2010 at 10:34am
Actually...there were a few minor upgrades.  The color of plastic..(cosmetic only), the motors seem to be slightly faster to me (but I have not verified that they are using newer wheel motors than the upgraded ones they started using after Jan 2009... yet), minor re-routing of some wiring, and the biggest of all.....the normal ball retention spring in the head has been replaced by using 2 thin hard wire clips instead.  No more dealing with broken springs in the head now. 


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Imago Quote  Post ReplyReply Direct Link To This Post Posted: 01/22/2010 at 10:44am
BTW, Rich, where can one buy spare wheels for the 3d generation? They have been slightly damaged after 100 hours rotation. And probably somewhat less fast motors, as the present ones generate enormous, rather unnatural speed.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 01/22/2010 at 5:50pm
Originally posted by Imago Imago wrote:

BTW, Rich, where can one buy spare wheels for the 3d generation? They have been slightly damaged after 100 hours rotation. And probably somewhat less fast motors, as the present ones generate enormous, rather unnatural speed.


Imago......only 100 hours of use?   Something is not right if your wheels have a problem with that little use on them.  How have the wheels been damaged? 

As for the throwing wheel motors......maybe possible to find slower motors from an electric supplier. I'm not sure....but they may be a 380 size can....but I do not know what the RPM's on them are.  I do recall someone saying that they modified the circuits by putting rheostats somewhere on the motor wire connections between the motors and the controller...possibly in the controller.  I just do not recall where I read that many months ago.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote blahness Quote  Post ReplyReply Direct Link To This Post Posted: 01/23/2010 at 3:59am
Thanks Rich and Imago for the info... just wanting to ask a few more questions... :)

where did you guys buy the robot? is there any warranty for the parts and if it's damaged where can i find spare parts(i live in melbourne)?

Could you give a brief review of its performance & reliability vs a Newgy RoboPong 2040?






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Post Options Post Options   Thanks (0) Thanks(0)   Quote Imago Quote  Post ReplyReply Direct Link To This Post Posted: 01/23/2010 at 4:47am
Originally posted by Rich215 Rich215 wrote:


Imago......only 100 hours of use?   Something is not right if your wheels have a problem with that little use on them.  How have the wheels been damaged?


The rubber belt has been corrupted on three or four spots, as though someone bit it. Probably by dust particles.

I bought the robot from a Chinese gentleman recommended by a member of this forum. In my opinion, the machine is better than newgy.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 01/24/2010 at 11:14am
Originally posted by blahness blahness wrote:

Thanks Rich and Imago for the info... just wanting to ask a few more questions... :)

where did you guys buy the robot? is there any warranty for the parts and if it's damaged where can i find spare parts(i live in melbourne)?

Could you give a brief review of its performance & reliability vs a Newgy RoboPong 2040?


The build quality of the Newgy's and Super Master is pretty much the same.  The big difference is that the Newgy robots are single throwing wheels only.  That is very limiting on its use.  The Super Master has 2 throwing wheels which can create more spins and separate spin amount from speed of ball shot out.  The Super Masters are also much cheaper than the Newgy robots, and you get more with the Super Master.  The new Newgy 2050 computer hook up is nice.....but still very limited because it only has 1 throwing wheel.

Just make sure you buy from a authorized seller for support after the sale.  This is highly important when buying a robot....especially these lessor quality "mostly plastic" ones. 

 


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 01/24/2010 at 11:18am
Originally posted by Imago Imago wrote:

 
The rubber belt has been corrupted on three or four spots, as though someone bit it. Probably by dust particles.

I bought the robot from a Chinese gentleman recommended by a member of this forum. In my opinion, the machine is better than newgy.


Does the Chinese gentleman offer warranty part replacements?  Is he a authorized seller?    Maybe not if you are asking about parts here on the forum I am guessing.  Did you ask the seller to see about getting you some new wheels?  You will need to order the wheels as 1 piece with the inner plastic core.

Seems odd that just simple dust build up would cause wear spots on the outer rubber rings.  But hard to say pending on the amount of build up.  Best to always clean those wheels off with simple water and cloth every 10 hours or so....all pending on how much dirt/dust is in the playing area and such. 






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Post Options Post Options   Thanks (0) Thanks(0)   Quote Imago Quote  Post ReplyReply Direct Link To This Post Posted: 01/24/2010 at 12:06pm
This is the problem with all robots here when something goes wrong. There is no authorized service so you have to send it back to where you bought it - Germany, USA, or China. The transportation expences will thus exceed the face value of the robot.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mannntas Quote  Post ReplyReply Direct Link To This Post Posted: 01/24/2010 at 12:15pm
Originally posted by Rich215 Rich215 wrote:


the normal ball retention spring in the head has been replaced by using 2 thin hard wire clips instead.� No more dealing with broken springs in the head now.�


Well, I bought mine 4th generation robot about 2 months ago, and it HAD spring, which has broken after 1 month. I have created mine mechanism to stop balls. It is really primitive robot.

Could you post photos, where I could see clips?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 01/24/2010 at 12:34pm
Originally posted by Mannntas Mannntas wrote:

Originally posted by Rich215 Rich215 wrote:


the normal ball retention spring in the head has been replaced by using 2 thin hard wire clips instead.  No more dealing with broken springs in the head now. 


Well, I bought mine 4th generation robot about 2 months ago, and it HAD spring, which has broken after 1 month. I have created mine mechanism to stop balls. It is really primitive robot.

Could you post photos, where I could see clips?




I just set one up for a friend.   At the time, I did not even remember to look inside the head to see if this new clip setup was there.  I will talk to him in the next couple of days to see if his has the new clip, or the old spring setup.

You can pretty much retrofit something in there if your spring breaks.  All you need is something to hold the ball back with slight pressure.  Maybe like some soft foam whisker or something. 


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 01/24/2010 at 12:54pm
Originally posted by Imago Imago wrote:

This is the problem with all robots here when something goes wrong. There is no authorized service so you have to send it back to where you bought it - Germany, USA, or China. The transportation expenses will thus exceed the face value of the robot.


Depending on the problem with a robot...shipping back for service is rare.  Most things can be fixed by yourself with little technical knowledge.  Some sellers and manufactures will help you in this process (as well they should...its their duty and would be unethical business if otherwise... in my opinion).  I have found Y&T is among the best in this area.  When you buy the more expensive robots that are about $1000+...generally not much ever goes wrong....just simple maintenance issues.  When you purchase the robots that are much less than the $1000 mark.....they are just not built has heavy duty and are much more prone to part failures.  The parts used on the more expensive robots are 10x stronger and are built and designed for longer and harder use....such as clubs or training centers. 

As far as sellers......obviously I,m biased because my friend Shelby works for the seller I do reviews for.  They have a awesome warranty policy on all their robots.......3 year warranty with various level parts coverage.   But yes....at times you may need someone like me to do work.  I only work on robots from USA or Canada if the customer pays for the shipping back and forth, or if warranty covers that.  But like I say, most things are pretty easy to deal with if you have simple tools and basic knowledge of using a screw driver. Wink  

Imago, contact Shelby ([email protected]), about your wheels, should not be a problem getting them and replacing them yourself.  Pretty simple job actually. 


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Imago Quote  Post ReplyReply Direct Link To This Post Posted: 01/24/2010 at 2:43pm
You are right, Rich. Dismantling the wheels is a piece of cake. Thank you for all your suggestions

P.S. FarEastSports as PingPongOnline.com? Last week got a parcel from them. Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 01/26/2010 at 1:50pm
Originally posted by Imago Imago wrote:

 
P.S. FarEastSports as PingPongOnline.com? Last week got a parcel from them. Smile


Imago....not sure what you mean there with those 2 different sellers.  Far East Sports is in China, and Ping Pong Online is in Philippines.  I do not see that Ping Pong Online sells Super Master robots, only Newgy.  I do not know if Newgy wheels are exactly the same as Super Master's though.  The only other place I could direct you would be Eacheng.  Hope this helps. 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote blahness Quote  Post ReplyReply Direct Link To This Post Posted: 01/27/2010 at 4:33am
i would take it that the Super Master robot is not very reliable then, cos 2 out of 3 people that bought it had problems with it. Thanks anyway...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Imago Quote  Post ReplyReply Direct Link To This Post Posted: 01/27/2010 at 5:12am
Originally posted by Rich215 Rich215 wrote:

Originally posted by Imago Imago wrote:

 
P.S. FarEastSports as PingPongOnline.com? Last week got a parcel from them. Smile


Imago....not sure what you mean there with those 2 different sellers.  Far East Sports is in China, and Ping Pong Online is in Philippines.


Oops, lapsus linguae - I meant SuperStoreAsia.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 02/03/2010 at 12:23pm
Originally posted by Rich215 Rich215 wrote:

Originally posted by Mannntas Mannntas wrote:

Originally posted by Rich215 Rich215 wrote:


the normal ball retention spring in the head has been replaced by using 2 thin hard wire clips instead.  No more dealing with broken springs in the head now. 


Well, I bought mine 4th generation robot about 2 months ago, and it HAD spring, which has broken after 1 month. I have created mine mechanism to stop balls. It is really primitive robot.

Could you post photos, where I could see clips?




I just set one up for a friend.   At the time, I did not even remember to look inside the head to see if this new clip setup was there.  I will talk to him in the next couple of days to see if his has the new clip, or the old spring setup.

You can pretty much retrofit something in there if your spring breaks.  All you need is something to hold the ball back with slight pressure.  Maybe like some soft foam whisker or something. 




OK.....quick update on my findings for the above spring/clip deal.  It is apparent that this clip may not been been implemented yet on production robots.  My friend that got his robot a couple weeks ago, said it has the normal wire spring coil.  His robot was ordered from the factory to the reseller and shipped next day when it arrived at the reseller.  So it was very new current stock. 

Maybe they had problems adapting it with current mold or something...who knows.  If I find out new info about the clip deal, I will let everyone know. 

Not sure how some people tend to break this wire spring part so much, maybe the quality of metal used on it ....is not as good as the higher end robots?   The only other spring break I have ever heard of.....was a 2006 Oukei robot. 


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Post Options Post Options   Thanks (0) Thanks(0)   Quote dimist Quote  Post ReplyReply Direct Link To This Post Posted: 03/16/2010 at 4:10am
We use a gen3 supermaster robot in our club for the past 5 months. We bought it from FarEast. It is working well 5 months at least 1,5 hour, 5 days per week.
The only problem is that it throws the balls very fast. Even if in the speed range in the controller is from 0-9, you cant use it beyond 3. We also have a 2040 and you can adjust the speed almost to to the limit.
Beyond that, the ball collector doesn't fit very well to the table and the robots base part that connects, the base with the table, looks like unstable.
As i said before it is working for more than 200 hours, it is quite and cheep.
I'm in communication with Far East about the speed problem and i hope the can solve it.
If i need another robot in the club, i will buy it again

P.S.
Any extra help with the ball speed ???
 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 03/16/2010 at 11:11am
dimist,  the Super Master's throwing wheel motors do spin too fast it seems to me as well.  My club mate just got a Super Master 4 a few weeks ago and it seems like the wheels spin the same speed as the Super Master 3 robots. 

I do recall that someone posted on here that they added some rheostats (like mini dimmers on light switches) to the motor input wires.  Beyond that, if you do not have mechanical skills, maybe the only thing to do is find some motors that are slightly slower.  But even that may prove to be a hard task.  Sorry I can not help you more with the motor speeds.

As for the catch net fitting the table better..... If the 2 plastic bottom pans of the catch net do not swing down low enough to be below the table edge, you can take a spray bottle and gently wet the netting and then place some books or various items in the bottoms of the pans to weigh them down a little so it stretches out the netting material as it dries.  This seemed to work well with some others who tried it. 

I am not sure what you mean by the base "looks" unstable when connecting to the table.  Do you mean the robot moves around when it is in operation? 


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Post Options Post Options   Thanks (0) Thanks(0)   Quote dimist Quote  Post ReplyReply Direct Link To This Post Posted: 03/16/2010 at 12:08pm
Rich215 Thanks for your advise.
When i said "looks unstable", i mean that the gamma shape connection between the robot and the table is from plastic and doesn't  fit very tide with the table. For example in an old newgy 2040 that we have, we replace that connection with a custom gamma shape metal plate. It works perfect.
The existing plastic connection makes me feel worry that in case a child hits the robot all the system is going to collapse
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 03/16/2010 at 12:25pm
dimist......I see what you are saying now.  The right angle piece that the robot rests on the table with.  Yes, I can understand that you would think it may be week, but I have never heard of anyone that broke that piece ever...not to say it can not happen though.

Some of the other "hanging mount"  robots use metal for that piece, like the XuShaoFa robot.  The Double Snakes robots use a stronger plastic piece for that part, and just like the rest of the plastic on the Double Snakes robots, it is not the cheap brittle injection molded plastic like the lower end robots. 

Some robots and catch nets can use some tweaking from the factory's...but for the price of the Super Master robot...you cant beat them. 




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Post Options Post Options   Thanks (0) Thanks(0)   Quote igorponger Quote  Post ReplyReply Direct Link To This Post Posted: 03/16/2010 at 11:18pm
ALIBABA.COM is a great web-resource to search for the Chinese suppliers offering a great variety of Table Tennis Robots http://google.com/search?q=site:en.alibaba.com%20%22table%20tennis%20robot%22
Jieyang Ocean E- Commerce Trading Co.Ltd. has now a nice selection of 12 robot modifications on sale.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 03/17/2010 at 11:37am
Originally posted by dimist dimist wrote:

Rich215 Thanks for your advise.
When i said "looks unstable", i mean that the gamma shape connection between the robot and the table is from plastic and doesn't  fit very tide with the table. For example in an old newgy 2040 that we have, we replace that connection with a custom gamma shape metal plate. It works perfect.
The existing plastic connection makes me feel worry that in case a child hits the robot all the system is going to collapse
 


dimist,  I am trying to get information and see if I can get the SM company to change some electronics used in their robots via a translator....but things seem to move too slow.  Not sure what may come of my efforts to see if they can slow down the throwing wheels and balls per minute function.  But who knows......I will let everyone know if I get anywhere with this.  I do agree that this robot would be so much better if they could slow the wheels down about 40% and 50% on the balls per minute function. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dimist Quote  Post ReplyReply Direct Link To This Post Posted: 03/18/2010 at 4:06am
I have done some measurements.
If you put the head in the lower possible angle (which shoot the balls like you shoot with a gun), and use only the down motor, with the upper motor  set to "0" you get the balls inside the table between  "4-9", bat as i said before the ball trajectory is not natural.
The big problem is the upper motor. When you ad that motor the maximum that you can use comping withe the down motor is "2".
You can have 1-2, 1-3, 2-1 and 2-2. Everything else is out of the table.
Bat as i said before that happens only with the  head facing just over the net and the only no spin ball is between 1-3 and 2-2.
I measure the voltage in the motors, and the upper motor haw 1 volt more than the down motor.
For the upper motor the voltage starts fro 0 to 7.6
For the Down motor starts from 2 to 6.5
I wish 60% less for the upper and 30-40% less for the down motors.
I don't now if it is dangerous for the controllers chip if we reduce that voltage 
  
   
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rich215 Quote  Post ReplyReply Direct Link To This Post Posted: 03/18/2010 at 9:08am
Actually, I wonder what would happen if you reduced voltage input to the entire robot?  I do not think anything could hurt if you simply reduce voltage going to the motors, but electronic circuitry is my weak spot with robots....my strengths are mechanical in nature with them.

I just recall one person that said they reduced the voltage to the motors and the robot worked fine, I cant recall if it was on this website or another. 


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Post Options Post Options   Thanks (0) Thanks(0)   Quote haggisv Quote  Post ReplyReply Direct Link To This Post Posted: 03/18/2010 at 6:54pm
I don't think the motors would get their power derived directly from the mains, they would be DC motors that get power from a regulated DC supply, so it should not make a difference.
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