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Dandoy

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Category: Equipment
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URL: http://mytabletennis.net/forum/forum_posts.asp?TID=11304
Printed Date: 05/06/2024 at 1:31pm
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Topic: Dandoy
Posted By: filo
Subject: Dandoy
Date Posted: 05/23/2007 at 1:41am
From my order (december 2006) they don`t send me an blade. They don`t answer to mails (wend they answer they sed that they send the blade but can`t proove that). Wend i try to put an testimonials on the site i notice they reed it before and put on the site only the messages with good feed back.

Somebody had similar problems? What you did in the situations like this?



Replies:
Posted By: Stavros
Date Posted: 05/23/2007 at 2:01am
I've used DANDOY many times with no problems.
I'm almost sure that the problem is with the romanian post office.

-------------
InfinityVPS   -   D80   -   D05


Posted By: filo
Date Posted: 05/23/2007 at 2:41am
Originally posted by Stavros Stavros wrote:

I've used DANDOY many times with no problems. I'm almost sure that the problem is with the romanian post office.


I don`t beleive you, if this is real they can proove with the belgian post office paper form . I think if they see i am from Romania they can do things like that.Anyway they admit the fact that they don`t send to me the blade in the box from the original order.


Posted By: seahorse
Date Posted: 05/23/2007 at 5:57am
I am currently having similar problem with Dandoy.
 
I ordered 2 blades and 8 rubbers
2 weeks later they send me an email saying they have sent my order two days ago because they had to wait for something to come in stock and it has now been sent, but never told me after I had placed the order.
 
Then my order arrives late last week and there is a rubber missing, i sent an email. No reply.  I call Dandoy and they say that they know they did not send it, it is out of stock and they wont have any in stock until end of next week.  All of this at expense of an international call.
 
As I said to Dandoy first time its not that the item was out of stock that was frustrating, it was the lack of communication.
 
I have ordered from Dandoy once before and found there service good, am seriously considering not ordering from them again for the hassle.
 
I'll now get off my high horse...
 
Frustratedly Yours Confused


Posted By: stephen chung
Date Posted: 05/23/2007 at 6:47am
I ordered my Clima cool TT from them 2 years back and they seems alright but I have to call them to chase after it. And since I don't speak frence well and they don't speak english well, so I decided to stop ordering from them.

-------------
Blade: Butterfly Custom made 1ply Hinoki 10mm
Rubber: Bryce Hard


Posted By: AMonteiro
Date Posted: 05/23/2007 at 7:58am
20 days ago I ordered a Stiga energy glue (I ordered It before with no problem) and asked the tracking number, but they didn't reply my email with tracking number... I'm starting to worry about my glue...

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Dynaryz AGR /Yasaka Goiabao 5 / Dynaryz AGR


Posted By: legender
Date Posted: 05/23/2007 at 10:06am
The price from dandoy is quite attractive, but the service is so so bad. Now I would never buy something from it, I am asking other stores to price match to dandoy. And they do it, like pingpong.com. Really good.


Posted By: hankillo
Date Posted: 05/23/2007 at 10:11am
Hi,

Im from Argentina. I ordered two rubbers and a week after i receive and email that says that the order was send. I asked for the tracking number and two weeks after i receive another email that says that he not received this info yet. WHAT A STUPID LIE. MY CC WAS CHARGED. DANDOY IS PROBABLY STOLEN OUR MONEY.



Posted By: Budric
Date Posted: 05/23/2007 at 10:15am
I ordered twice from them about a year ago. No problems. Then the prices went up considerably and I just buy elsewhere now. Now I hear from you their service went down as well...


Posted By: legender
Date Posted: 05/23/2007 at 10:56am
If you pay it by CC, you can dispute it if you don't get anything. I emailed them saying I will hold the CC payment if I don't receive the stuff. Then they replied quickly.


Originally posted by hankillo hankillo wrote:

Hi,

Im from Argentina. I ordered two rubbers and a week after i receive and email that says that the order was send. I asked for the tracking number and two weeks after i receive another email that says that he not received this info yet. WHAT A STUPID LIE. MY CC WAS CHARGED. DANDOY IS PROBABLY STOLEN OUR MONEY.



Posted By: Hornet
Date Posted: 05/23/2007 at 11:31am

Made an order 3 weeks ago, which I received today (Slow!). One of the rubbers was wrong! Angry The price is good but I think ill go back to Table Tennis Direct, much better service although pricey.



Posted By: chronos
Date Posted: 05/23/2007 at 12:24pm
I had an order recently - 2 blades, both arrived safely.

They must be overworked / undermanned, and so mistakes are made in the order.  Best to order just a few things - take advantage of sales, and their cheap blade / rubber shipping.  Keep the order simple.  In the limit, order just one item; if it is omitted, what you'll get is an empty box which is unmistakable.


Posted By: chronos
Date Posted: 05/23/2007 at 12:25pm
I think for the people waiting, that order will definately arrive.  But it might take a while.


Posted By: speaquinox
Date Posted: 05/23/2007 at 2:43pm
In my experience (1 week ago) I purchased a Stiga Blade from Dandoy, which arrived in 10 days. However the handle was Legend although I ordered Master. And one more thing, I requested varnishing, and the blade was not varnished. I complained about this with an email but never received any reply.

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Innerforce ALC, Glayzer / Rozena


Posted By: D4VOW
Date Posted: 05/23/2007 at 5:08pm
I've ordered from Dandoy a couple of times and on each occasion delivery has been quick and I have received what I ordered. No complaints here.

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Blade:Stiga Offensive Classic (FL-Master)
FH:Stiga Boost TC (2.0)
BH:Stiga Boost TC (2.0)


Posted By: hashimi_69
Date Posted: 05/23/2007 at 6:49pm

the service is suck lately and they stole 110 euros from me,,but no where else to purchase from :(



Posted By: ryno
Date Posted: 05/23/2007 at 8:57pm
I ordered from them a few time with no problems but it takes a while and has a similiar issue with out of stock items.I stick with iruiru or presports.Presports has gotten a lot better now that they have improved their shipping

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Red Label Kim Taek Soo (83g)
Almana Sound Synergy Tech (max)


Posted By: checkmilu
Date Posted: 05/23/2007 at 8:59pm
thanks guys. i'm about to buy a blade from them. now we should avoid this thief. how about iruiru, any one got prob?


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milu


Posted By: hashimi_69
Date Posted: 05/24/2007 at 8:49pm
iruiru is the best,, i ordered twice from them i got my order in with in 4days MAX,,but the problem that the shipping is to expansive


Posted By: Stavros
Date Posted: 05/25/2007 at 3:29am
I also prefer IRUIRU , but I think the only way to buy Glue is from DANDOY, unfortunately.
I don't know how this guy can send the glue by plane and others cannot.

-------------
InfinityVPS   -   D80   -   D05


Posted By: iakovka
Date Posted: 05/25/2007 at 4:54am

I invited Rubber and shoes 3 weeks ago. It have not arrived yet. I hope it will be all right and right things.

I talked with dandoy - He sounds Nice and polite.
If I get my order right - I will proceed to order from there


Posted By: aeoliah
Date Posted: 05/26/2007 at 11:28pm
I always buy from iruiru. They are giving excellent service, and they give you reply to your message very fast. I don't mind paying a bit more as long as I am sure that I will get what I buy.

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Member of the Single Ply Hinoki Club
Viscaria Super ALC C-Pen
Rasanter C48






Posted By: iakovka
Date Posted: 05/27/2007 at 12:18pm
I am starting to worry


Posted By: shij421
Date Posted: 05/27/2007 at 12:20pm
dandoy has excellent service, a little slower than iruiru but at a significantly lower cost (shipping that is).

-------------
Violin FL
Tenergy 05 2.1 Black
Tenergy 05 FX 2.1 Red


Posted By: hankillo
Date Posted: 05/28/2007 at 10:38am
Originally posted by shij421 shij421 wrote:

dandoy has excellent service, a little slower than iruiru but at a significantly lower cost (shipping that is).


No, the service is BAD...VERY BAD. This guy takes 10 days to respond an email and respond with lies.

Im still waiting for my rubbers!


Posted By: aeoliah
Date Posted: 05/28/2007 at 11:00am
It seems like goodbye to Dandoy.

-------------
Member of the Single Ply Hinoki Club
Viscaria Super ALC C-Pen
Rasanter C48






Posted By: Fraziel
Date Posted: 05/29/2007 at 10:31am
i have used them a few times and always found them to be polite and helpful. no problems at all. not used them for a while though.

-------------
Fraziel,
blade- tibhar samsonov alpha
rubber, FH- palio cj8000 on canon 1.8 mm 40 sponge, BH- same


Posted By: legender
Date Posted: 05/29/2007 at 10:44am
Don't know why people don't care the image.  People liked to buy from dandoy. It already built a reputation, now it is destroying the reputation. Same thing with a Chinese website. I used to buy a lot from that website. Now its delivery getting slow, don't response email, the worst thing is selling fake rubber. So sad. 


Posted By: mcd0nald
Date Posted: 05/29/2007 at 10:52am
Hi guys,
 
I found out that not only me who got problem with Dandoy.
I used to order from Dandoy and it  was fine.
I put an order for Stiga blade since last March, and I just got the blade 3 days ago (relieved!).
They were lack in communication and they said out of stock.
I kept emailing Romain
Honestly, I won't order from Dandoy anymore.
 
 


-------------
Timo Boll Spirit
FH: NEO H3 Prov 38 degree (BLACK)
BH: XIOM Vega Asia (RED)


Posted By: iakovka
Date Posted: 05/29/2007 at 7:13pm

I am not worry any more

Evrything is all right now.
 
And Romain was also very polite and responding.
 
 
The reason that i did not get it in time was my fault - I did not wrote my home and flat number - so my post office here just did not find me and sent it back. And I figured it out only today
 
When I talked to Romain  he was very nice - He sends it to me again when he recieves it back - and It was not his fault
 
So I have nothing to complain - He was all right
Mabe all you talking about is true - I did not have such a long expirience -  but he is nice. He reply very fast to me. and his prices are low
 


Posted By: PLLsystem
Date Posted: 05/29/2007 at 7:23pm
I regularly order from Dandoy. I am fully satisfied. Mails were replied a bit slow but to Hungary shipping is 2-4 workdays. (similar to presport, Butterflyonline)

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we make real professional handmade table tennis blades - ospblades.com


Posted By: hankillo
Date Posted: 05/30/2007 at 7:41am
Im still waiting. My local post office has no info about dandoy order.
Im begin to think that he stole my money.


Posted By: patrick1v
Date Posted: 05/30/2007 at 8:47am
if it is stuck in customs that might be the reason for delay maybe post office has not got from customs as of yet


Posted By: pokerden
Date Posted: 05/30/2007 at 11:21am
I have ordered from dandoy many times...Mainly powersponges and accessories. The prices have always been excellent and the shipping is very little...and the trade off is slow shipping.

So if you want to save money...they are very good.

Butterflyonline has always had horribly slow shipping for me and I live 2 hours away from their distribution facility :-P

I have used presports also but dandoy prices have been better of late.

I have also place my first order with iruiru this week...I must say the shipping is amazingly fast...tracking shows my blade is already in my city. They appear to be much faster than butterfly online...but shipping was 2100 yen (blade + two rubbers)


Posted By: iakovka
Date Posted: 05/31/2007 at 7:56pm
the only pity that i will wait now untill he gets it back and sends me again :(


Posted By: hankillo
Date Posted: 06/05/2007 at 8:52am
Still waiting for my rubbers. The post office not recognice the piece number that he gives to me. If i not receive a convicencent email today i will call my CC company to refuse the payment.

Regards


Posted By: patrick1v
Date Posted: 06/05/2007 at 10:01am
really havent had any prob with dandy shipping here to canada.maybe argentine post


Posted By: lilactime031
Date Posted: 06/05/2007 at 6:28pm
Don't buy your glues  from tt-shops. It's totaly against the international lows for shipments. If anything happens to the parcel then you must face court. I am talking now for airmail. Only if the shop uses special shpipments under specific requirements, there isn't risk.

As for the web tt shops, now.

Two years ago i ordered an Andro super core kinetic all+ from German online shop. They sent the blade only the blades weighted 110 gramms instead of the 85-90 grams. I contacted with them i told them that and they replied : give as the half value and we will send you a new one and you can keep the first. Other time i've ordered rubbers and they are too old.
These risks exist with internet trading.

Here i have to say that i didn't have ever problem with iruiru and with Cole.


-------------
e-pingpongshop


Posted By: hankillo
Date Posted: 06/05/2007 at 6:41pm
Originally posted by patrick1v patrick1v wrote:

really havent had any prob with dandy shipping here to canada.maybe argentine post


No. I have ordered many times with iruiru, cole and megasping and im never had a problem with the local post. Dandoy refuses to give a tracking number and don't answer my emails.


Posted By: lilactime031
Date Posted: 06/06/2007 at 2:45pm
one year and more ago iruiru tried to give to the customers and second option for shipments with untracking numbers for cheaper delivery.
They kept it only for a month and they explained that they couldn't deal with untracking parcel and was very natural with cheap way that they couldn't comtrol the procedure

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e-pingpongshop


Posted By: Markus. L
Date Posted: 06/07/2007 at 2:30am
iruiru has the best shipping, i order my acoustic on saturday and it in my hand on tuesday morning, the best i tell you

-------------
Nittaku Acoustic-FL
fh/bh-Almana

BUTTERFLY Timo Boll TriCarbon-FL
fh/bh-Optimum MP

DONIC Waldner Senso Carbon


Posted By: iakovka
Date Posted: 06/19/2007 at 4:46am
I have got my order from dandoy. This time, when my addres was written right, it took 7 days to arrive to Israel.
Not immediately, but for me, it is good enough.
It is never the situation when you order through the internet , that you need somthing from today to tomorrow(in these cases you should go directly to the shop). So it does not make me any big difference that it takes 7 days, and not 5. the only thing important to know is how long it takes approximately - to be ready. And also, that you will get the things you invited :) . So I can say I got good service in Dandoy.
 
I think to order from there now stiga rubber, the new line they did.
Tthe only pity - Stiga did not made speed glue effect for Magna (my favorite rubber from Stiga)


Posted By: rustyfo
Date Posted: 06/19/2007 at 11:34am
I had no problems whatsoever with Dandoy when I ordered from them 2 weeks ago. It arrived round 5 working days after.

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Blade: Tibhar Samsonov Alpha

FH: Tenergy 05

BH: Acuda S1


Posted By: JKC
Date Posted: 06/19/2007 at 1:33pm
I ordered from them recently for the first time (after reading much of this thread). Everything arrived in excellent condition and after only 4 days.

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https://www.youtube.com/watch?v=34kRbLNCcpk" rel="nofollow - Fred 49

http://www.youtube.com/watch?v=zGShBxEKnDk%20rel=" rel="nofollow - I once could serve


Posted By: iakovka
Date Posted: 06/19/2007 at 2:58pm
If you take working days  - in my case it also 5



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