Alex Table Tennis - MyTableTennis.NET Homepage
  New Posts New Posts RSS Feed - Butterfly and DHS  sites to identify fake products
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Forum Home Forum Home > Buy and Sell > For sale

Butterfly and DHS sites to identify fake products

 Post Reply Post Reply
Author
 Rating: Topic Rating: 1 Votes, Average 4.00  Topic Search Topic Search  Topic Options Topic Options
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (2) Thanks(2)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Topic: Butterfly and DHS sites to identify fake products
    Posted: 08/22/2015 at 11:22am
Here is a site where you can find out more about whether your Butterfly items are authentic. It is not all inclusive but it provides many things to look for.  I hope we can add additional information on this thread.

http://butterflyonline.com/butterfly-product-authenticity/
Back to Top
acid View Drop Down
Super Member
Super Member
Avatar

Joined: 04/10/2013
Location: USA
Status: Offline
Points: 426
Post Options Post Options   Thanks (0) Thanks(0)   Quote acid Quote  Post ReplyReply Direct Link To This Post Posted: 08/23/2015 at 12:09am
i heard people said something about a butterfly website that you can enter a serial on your blade to check to see if that is the real product or not. Have anybody know about that? or it's just a rumor?
if Life is short, play Ping Pong to make it longer :P
Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 08/23/2015 at 11:47am
Originally posted by acid acid wrote:

i heard people said something about a butterfly website that you can enter a serial on your blade to check to see if that is the real product or not. Have anybody know about that? or it's just a rumor?


I sent Butterfly a message inquiring about that but have not yet heard back.  This has been mentioned a few times at MyTT.  If someone has the link or can let us know how to do that, it would be very good.
Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 08/28/2015 at 10:08am
To explore this more, I contacted Butterfly by using the email address they list at their primary website, which is  info@butterfly.tt on August 23. 

I asked if they could identify authenticity of a blade by serial number.  I heard back today(August 28) by an email from a person at  Tamasu Butterfly Europa.

He told me to send a serial number and they would check.  I gave him the serial number of one of my blades, and we will see how this works.  Stay tuned for update.

I suspect that they don't have any one person or link solely devoted to this but if you are patient you can eventually find out.

Back to Top
Timo1978 View Drop Down
Silver Member
Silver Member
Avatar

Joined: 05/20/2013
Location: Germany
Status: Offline
Points: 824
Post Options Post Options   Thanks (0) Thanks(0)   Quote Timo1978 Quote  Post ReplyReply Direct Link To This Post Posted: 08/28/2015 at 3:27pm
Originally posted by Baal Baal wrote:

To I asked if they could identify authenticity of a blade by serial number.  I heard back today(August 28) by an email from a person at  Tamasu Butterfly Europa.

He told me to send a serial number and they would check.  I gave him the serial number of one of my blades, and we will see how this works. 


Did the same some months ago, although promised they did not reply to my inquiry at all.

What happens if a faked blade has/(got) the Serial of a real&legit one that has been sold before?

Probably they would reply that the blade is "legit&real" after the Serial had been checked???
Back to Top
acid View Drop Down
Super Member
Super Member
Avatar

Joined: 04/10/2013
Location: USA
Status: Offline
Points: 426
Post Options Post Options   Thanks (0) Thanks(0)   Quote acid Quote  Post ReplyReply Direct Link To This Post Posted: 08/28/2015 at 11:25pm
only 5 days, not a problem. Thanks Baal,

i think i will try that email Clap Hope all the Butterfly people don't email at the same time and flood their mail box Cry
if Life is short, play Ping Pong to make it longer :P
Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 08/29/2015 at 4:23pm
NO response as yet.
Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 09/02/2015 at 11:45am
Last night I got an email from them indicating that the serial number I provided is of a genuine blade (which I knew).

So this works.  OF course, as Timo noted, a fake blade could have the serial number of a real one.  As with Acid, I hope I haven't created a tsunami for Butterfly.  But if you really need to know about a blade, this is one way to do it. 

This is the world we live in I'm afraid.
Back to Top
acid View Drop Down
Super Member
Super Member
Avatar

Joined: 04/10/2013
Location: USA
Status: Offline
Points: 426
Post Options Post Options   Thanks (0) Thanks(0)   Quote acid Quote  Post ReplyReply Direct Link To This Post Posted: 09/04/2015 at 4:04am
thanks Baal. That really helps 
if Life is short, play Ping Pong to make it longer :P
Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 09/18/2015 at 9:23pm
I am re-posting this item written by a poster known as Rokphish, which originally appeared over at OOAK forum.

 Simple guide for DHS verification system: How to verify if you get a genuine DHS product?

Look for the hologram sticker on the product:
Image

Look carefully on the hologram sticker. Genuine hologram will show you some numbers and text when you look at it at certain angles. At the upper part of the circle you would see Chinese characters and then some numbers, it’s a phone number which you could call and ask to verify whether the product is genuine or not. At the lower part of the circle you would see Chinese characters and web address.

I found two versions of holograms out there with two different phone numbers and web addresses.
1. The hologram has these information: 02787480198 and http://www.dhs-sports.com
Some has the serial numbers shown without having to scratch the silver/grey stuff, some has the serial numbers hidden by the silver/grey stuff which has to be scratched off to reveal the numbers beneath.

2. The hologram has these information: 4006315196 and tabletennis.sport.org.cn and the serial numbers are hidden by the silver/grey stuff which has to be scratched off to reveal the numbers beneath.

I guess it doesn’t really matter which one you get because I think it’s just the difference of older and newer hologram stickers (older and newer system) as long as the serial numbers are legitimate.

Scratch the silver/grey carefully, don’t get carried away and damage the numbers underneath.
After you scratch it then you will see a 12 or 16 digit numbers.


To check 12 digit numbers go to this web: http://www.dhs-sports.com/edhs/index.htm

At the bottom right you will see this:
Image

Enter the 12 digit numbers in the box and then click on the Search button.
You will then be taken to a new window with the result of the query. You will see either one of these:

1. If you see this:
Image

You entered wrong 12 digit numbers. It’s time to make the appointment to check your eyes because you just entered 10 digit numbers instead of 12!! HAHA!!
Because when you clicked on the Search button earlier it takes you to a new window, all you have to do is close it and start over with the original window. Just clear the existing number you entered earlier and put in the correct 12 digit number.

2. If you see this:
Image

You get a fake product.

If you copy and paste the Chinese characters and put them through Google Translate then you will get this:
Image

3. If you see this:
Image

You get a genuine product.

If you copy and paste the Chinese characters and put them through Google Translate then you will get this:
Image

4. If you see this:
Image

If you copy and paste the Chinese characters and put them through Google Translate then you will get this:
Image

It means the number you entered had been checked against the database before and you should consider the product is a fake if the hologram was intact and you scratched the hologram yourself.
If you bought the product with the hologram already scratched then it’s either one of these situation:
a. The seller already checked the number against the database, or
b. The product is a fake

From what I heard some naughty sellers would also make hologram stickers with numbers underneath, but the numbers either a made up numbers (then you will see the fake output as shown in number 2 above) or copies of genuine numbers (then you will see the already checked output as shown in number 4 above).


To check 16 digit numbers go to this web: http://59.175.170.238:8080/tta/input.jsp

At the middle of the screen you will see this:
Image

Enter the 16 digit numbers in the first box, enter the captcha numbers on the second box and then click on the little square button on the left (Submit button). The right little square button is a Reset button in case you typed in wrong numbers and you want to start over, click on it and it will clear both boxes.

After you clicked on the Submit button you will then be taken to a new window with the result of the query. You will see either one of these:

1. If you see this:
Image

You entered wrong 16 digit numbers. It’s time to make the appointment to check your eyes because you just entered 15 digit numbers instead of 16!! HAHA!! Anyway, the system will actually tell you how many digits you entered wrongly, such as 12, 13, 17, etc. All you have to do is re-do it again.

Now at the bottom part you will see three strings of Chinese characters which you can click on. The first on the left is the RETURN button, don’t click on it as it will throw you back to the home page. The second/middle on is the REQUERY button, you want to click on this one. The third on the right is the CLOSE button. You can click on it when you’re done, but you’re not done yet so just click on the middle one for now and it will take you back to the starting verification page.

2. If you see this:
Image

You get a fake product.

If you copy and paste the Chinese characters and put them through Google Translate then you will get this:
Image

3. If you see this:
Image

You get a genuine product.

If you copy and paste the Chinese characters and put them through Google Translate then you will get this:
Image

The language is confusing but the first part roughly says the number you entered is present (in the database) and the second part says that this number is queried for the first time.

4. If you see this:
Image

If you copy and paste the Chinese characters and put them through Google Translate then you will get this:
Image

It means the number you entered had been checked against the database before and you should consider the product is a fake if the hologram was intact and you scratched the hologram yourself.

If you bought the product with the hologram already scratched then it’s either one of these situation:
a. The seller already checked the number against the database, or
b. The product is a fake

From what I heard some naughty sellers would also make hologram stickers with numbers underneath, but the numbers either a made up numbers (then you will see the fake output as shown in number 2 above) or copies of genuine numbers (then you will see the already checked output as shown in number 4 above).


What if you buy a second hand product? Or new product with the hologram numbers already scratched or one without the hologram? Then you have to use your own judgment perhaps based upon the reputation of the person selling the item to you.

I sometime help people buy stuff from China and to protect my own reputation (of selling genuine products only) I usually scratch the hologram and check the numbers against the database. I then save the web page for my record. If the person is asking for the proof then I will send/show this proof to them. In this case when he/she tried to check the numbers on the database it will show them that the number has been queried before (by me). I could then show them the proof that the product is genuine.


I made this guide especially for the OOAK forum (though it might end up posted at other forums as well later on). I hope this simple guide will be of some value to you all.

Cheers!
Rokphish

Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 09/18/2015 at 9:27pm
The original thread is here but unfortunately the images he tried to load there didn't get displayed:

http://ooakforum.com/viewtopic.php?f=9&t=17083

This is going to be a lot easier for people who can read Chinese.
Back to Top
avi3230 View Drop Down
Member
Member


Joined: 01/04/2009
Location: India
Status: Offline
Points: 66
Post Options Post Options   Thanks (0) Thanks(0)   Quote avi3230 Quote  Post ReplyReply Direct Link To This Post Posted: 11/25/2015 at 10:23am
Can anyone upload the images??

I recently purchased DHS PG9 and it has 16 digit number below silver box.

Also the website for 16 digit number is not working??

@baal sir any help.

Just found http://ttnpp.com/store/content/7-dhs-serial-code-verification

tried but no luck, shows following error

This webpage is not available

Opera could not load the webpage because 119.97.231.254 took too long to respond. The website may be down, or you may be experiencing issues with your internet connection.


Edited by avi3230 - 11/25/2015 at 10:38am
Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 12/03/2015 at 11:21am
I think that DHS has changed their system.  I am sorry, I don't know what it is now.
Back to Top
rajd1234 View Drop Down
Super Member
Super Member
Avatar

Joined: 12/01/2014
Location: India
Status: Offline
Points: 238
Post Options Post Options   Thanks (0) Thanks(0)   Quote rajd1234 Quote  Post ReplyReply Direct Link To This Post Posted: 01/22/2016 at 4:54am
For DHS, go to the below link (use Google translate) and put in the 16 or 12 digit code and identify yourself as "human":

...Rajd...

My feedback url: http://mytabletennis.net/forum/forum_posts.asp?TID=72846&PN=1#893078
Back to Top
lekky View Drop Down
Member
Member
Avatar

Joined: 03/17/2013
Location: ไทย
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote lekky Quote  Post ReplyReply Direct Link To This Post Posted: 02/09/2016 at 4:03am
Good and Thank you.
songsak
Back to Top
bumpernets View Drop Down
Super Member
Super Member


Joined: 07/18/2013
Location: Birmingham, AL
Status: Offline
Points: 191
Post Options Post Options   Thanks (0) Thanks(0)   Quote bumpernets Quote  Post ReplyReply Direct Link To This Post Posted: 02/09/2016 at 4:09pm
Just a note: If you haven't bought tenergy rubber recently, the packaging has changed.  They went with a retro style packaging.  Don't freak out if you buy some rubber and see different packaging.
Back to Top
panany View Drop Down
Super Member
Super Member


Joined: 04/22/2010
Location: France
Status: Offline
Points: 170
Post Options Post Options   Thanks (0) Thanks(0)   Quote panany Quote  Post ReplyReply Direct Link To This Post Posted: 10/24/2016 at 6:51pm
but now... somes f**king guy find solution for have code DHS.... then in website DHS write product is true.....

but he is not :(
Back to Top
Baal View Drop Down
Forum Moderator
Forum Moderator


Joined: 01/21/2010
Location: unknown
Status: Offline
Points: 11019
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baal Quote  Post ReplyReply Direct Link To This Post Posted: 01/22/2017 at 12:52pm
I have done some recent research on how to identify fake DHS products.  At the moment, there is no way to do it that gives you absolute 100% certainty.  Adding to the confusion, they change the look of their packaging and blades more frequently than a lot of other companies, and I have seen a tendency for people to claim that DHS blades are fake on threads when there is no good reason to make that claim.  I recommend buying from authorized dealers only.  One such company is TT11.  Another is Scholer and Micke.

If someone or some website is telling you they have some special secret source of DHS rubbers or blades that are better and are only usually available to the CNT, or they are actually derived from Ma Long's own stash of stuff?  You are on your own.  I personally would not be inclined to believe it.  But that's just me.
Back to Top
slevin View Drop Down
Platinum Member
Platinum Member


Joined: 03/15/2012
Location: USA
Status: Offline
Points: 2831
Post Options Post Options   Thanks (0) Thanks(0)   Quote slevin Quote  Post ReplyReply Direct Link To This Post Posted: 01/23/2017 at 11:21am
Re: genuine DHS product sellers - another reliable one in the US is PaddlePalace.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.203 seconds.
Mark all posts as read :: Delete cookies set by this forum

Cookies and JavaScript must be enabled on your web browser in order to use this forum


Copyright © 2003-2013 MyTableTennis.NET - All Rights Reserved. Disclaimer