Slightly damaged blades from Dandoy

I am sorry about your experience, they go up and down in reviews and people keep giving them second and third chances because they price intelligently but that's it and it is not enough, many stopped a while ago for that shortcoming in terms of care for the buyer. 

You know what's funny?  I actually thought that's what you were doing first, but then I read the next line and it had me all confused.  And I'll admit, I'm a tad disappointed it's not some kind of secret discount code haha.  

avova wrote: I did. Do not buy from them.

MCollins wrote: How did your experience go?

I could say "wronging a TT player is like wronging a woman (relationship wise)" but I won't

MCollins wrote: This is how the Champ blades were sent... in little plastic bags with a bit of brown paper separating each blade.  First time I've ever bought a new blade shipped like this.  Is this normal for cheaper blades? https://imgur.com/a/7oN7L5p

MCollins wrote: You know, for the Carbonado that's quite possible as it was on for a good sale.  I paid full price for the Tibhar blades.

Edited by cole_ely - 06/14/2022 at 9:22pm

Update:  Got an email from Dandoy last month (22nd) offering 20 Euro for the damage to the blades.  According to their shipping policy, I should send the blades back for a refund or replacement, but with shipping being so expensive for them, I thought this was a fair compromise, so I reluctantly agreed.  Haven't heard from them since, despite emailing, and no partial refund was issued.  

"Exceptions (refunded shipping costs) : We do refund shipping costs in case we made a mistake in your order, the product is defective or was damaged before shipping."

MCollins wrote: Hi everyone,   I am wondering if anyone else has had a bad experience ordering from Dandoy Sports?  I made an order a while ago and received a Carbonado 45 with slight damage on the edge.  I had asked to have two rubbers glued on.  When I emailed Dandoy about it, they said "A cutting problem happened I think, yes."  Also, the blade was not lacquered as requested, and we all know how fragile those Carbonados are (they play awesome, though).  They were nice enough to offer a free gift (a shirt) with my next order, which I accepted.  I still would have preferred to have had my blade in perfect condition.   I got my second order today.  Imagine my surprise when I saw how poorly the blades I ordered were packaged.  They were just put in plastic bags and free to move around in the box.  Of the 6 Tibhar Champ blades I ordered, 4 had nicks/scratches and one had a sizable chunk taken out of the edge.  I know they're just cheap blades, but when you buy something new you expect it in new condition.   I've ordered from Dandoy in the past and it's been nothing but good, but I'm disappointed in my last two orders.  Is this just a strange occurrence, or have others experienced anything similar? Pics of blades: http://imgur.com/a/DKdwI12 Dandoy Blades - Imgur

MCollins wrote: "In the end you bought them to play with not look at.  In 6 months they would have dings anyway" When I buy a blade second hand, I expect a few dings.  When I buy new, I expect new.  Am I being unreasonable here?

cole_ely wrote: MCollins wrote: Update:  Got an email from Dandoy last month (22nd) offering 20 Euro for the damage to the blades.  According to their shipping policy, I should send the blades back for a refund or replacement, but with shipping being so expensive for them, I thought this was a fair compromise, so I reluctantly agreed.  Haven't heard from them since, despite emailing, and no partial refund was issued.   "Exceptions (refunded shipping costs) : We do refund shipping costs in case we made a mistake in your order, the product is defective or was damaged before shipping." In the end you bought them to play with not look at.  In 6 months they would have dings anyway

So if you buy brand new car you don't mind it has few scratches? In 6 month it will have scratches anyway

cole_ely wrote: Ok let me be clear. Not excusing...just trying to help him put his loss in some perspective since it looks like the situation is what it is.  Plus it's not a good analogy. Cars won't get scratches necessarily.  Racket edges always do if you play with them, and aren't visible with the rubbers on anyway.

None of my blades have any damage. I play with them.

I've gotten blades from Piligrim.  I believe the man.  Every single one was in better shape than the new ones I got from Dandoy. 

Dandoys dirty little secret 

Edited by cole_ely - 07/09/2022 at 6:53pm